At this time we do not have a refund policy for our online subscriptions purchased on our website.
Instead we are now offering a 7-day trial period. If you wish to cancel, you can do so within the first 7 days before you are charged.
Android App Subscriptions:
We guarantee a 7-day refund policy for all Android subscriptions. If you subscribe DinoLingo thru Google Play store, you are eligible for a 7 day refund. Please email us the screenshot of your purchase, including, the date of the purchase, the language and the zip code.
Itunes App Subscriptions:
Since Apple Itunes Appstore controls all the customer information, they do not allow us developers to see your account or issue refunds, or intervene in any way. You can cancel your subscriptions anytime on Itunes however we cannot guarantee refunds on iTunes Appstore subscriptions.
If you subscribe DinoLingo thru Itunes Apple appstore, you must contact Itunes for a refund instead, read here for more.
If you have purchased our products from amazon, please visit check amazon website for the return policy.