7-DAY Money Back Guarantee - Refund Policy
WHO IS ELIGIBLE FOR A REFUND?
- Dinolingo offers a 7-Day Money back guarantee for all NEW customers.
- If you or your child did not like the program or if you changed your mind, we understand. You are protected under our 7-day money back guarantee. You can email us within the first seven days of your subscription to receive a full refund. Please add your account email address and the subscription date. And please allow up to 10 days for your refund to go through. You will receive an email from us (email@example.com) as soon as your money is refunded.
- PLEASE NOTE: Canceling your subscription cancels auto-renewals and future payments. For a refund please email us within your first 7-days.
WHO IS NOT ELIGIBLE FOR A REFUND?
- Dinolingo does not offer refunds for renewed, forgotten or non-used subscriptions.
- Dinolingo is a subscription based service. All subscription plans auto-renew monthly or yearly.
- Customers can cancel their subscription renewals at anytime. Canceling is very easy, it takes only seconds, you can login to your account and click cancel, or email us and we will cancel it for you.
- If you forgot about your subscription renewal, or if you haven't used the website for months or years, there will be NO REFUNDS.