7-DAY Money Back Guarantee - Refund Policy

WHO IS ELIGIBLE FOR A REFUND?

  • Dinolingo offers a 7-Day Money back guarantee for all NEW customers
  • All new customers are protected under our 7-day money back guarantee. Please submit the Refund Request Form within the first seven days of your subscription to receive a full refund. 
  • Please allow up to 3-5 days for your refund to go through. You will receive an email from us as soon as your money is refunded. 
  • PLEASE NOTE: Canceling your subscription cancels auto-renewals and future payments. For a refund please email us within your first 7-days. 

WHO IS NOT ELIGIBLE FOR A REFUND?

  • Dinolingo does not offer refunds for renewed, forgotten or unused subscriptions.
  • Dinolingo is a subscription based service. All subscription plans auto-renew monthly or yearly. 
  • Customers can cancel their subscription renewals at anytime. Canceling is very easy, it takes only seconds, you can cancel on your account or email us and we will cancel it for you. 
  • If you forgot about your subscription renewal, or if you haven't used the website for months or years, there will be NO REFUNDS.

APP SUBSCRIPTIONS

  • Due to the iTunes Appstore, Google play store privacy policies, we are not allowed to cancel or refund subscriptions on the app store. Only customers can cancel their app subscriptions, see instructions here, If you wish to request a refund, you must contact Itunes, read here for more info. 

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