No audio, sound, static sound


Website: Just logout and log back in.

Apps: Just Logout and log back in. If it doesn't solve, remove and re-download.


Solution for websites:

Check your internet speed here: https://www.google.com/search?q=speed+test.

1. Log Out: Sign out of your Dinolingo account.

2. Restart: Fully close and then reopen your browser.

3. Log Back In: Return to Dinolingo and continue your learning journey.


Solution for apps:

If your internet speed is fast and you're still having issues, please send us the device browser details so our QA team can test it. Please contact us.

For example, please include:

Product: IOS App

Device: Ipad Pro

Version: Generation 8

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