No audio, no sound, static sound
Why it Occurs:
Dinolingo's website and app require a stable, high-speed internet connection. Audio issues may arise if your internet connection is inconsistent. Check your internet speed here: https://www.google.com/search?q=speed+test
Immediate Solution for websites:
1. Log Out: Sign out of your Dinolingo account.
2. Restart: Fully close and then reopen your browser.
3. Log Back In: Return to Dinolingo and continue your learning journey.
Immediate Solution for apps:
1. Remove: Dinolingo app from your device.
2. Redownload: From the appstore.
3. Log Back In: Return to Dinolingo and continue your learning journey.
If you already have a fast internet speed and still having issues, please send us the device browser details so our QA team can test it. Please contact us.
For example, please include:
Product: IOS App
Device: Ipad Pro
Version: Generation 8
Warm regards,
The DinoLingo Team