I signed up but cannot login

I can't login on the website (dinolingo.com/login)

If you just signed up but can't login and did not receive a welcome email, most likely there was a typo on your email. In this case please contact us and we will manually fix your email address. Please include your email address, the date of the transaction and the language course for us to find your account. 

I can login on the website but can't login on the app

Possible issues: 

Internet Speed:

Please check your internet connection, as our app requires a fast internet connection. 

Sync Issue:

In order to fix this please follow:
1 - Delete DinoLingo app
2-  Clear your phone's cache 
3 - Restart the phone 
4 - Re-download the app and enter your email and password to login. 

Compatibility Issue:

Please note that our app works on most devices with the latest software, which unfortunately may not work on older devices. We apologize for the inconvenience.