I can't login. My email is incorrect.

  • We have two separate websites, new and old both are active. Please select below:

What year did you subscribe to Dinolingo?

  • 2022-2024: Login here (New site)
  • 2014-2021: Login here (Old site)


If you can login on the APP but not on the website:

Open the app and click on the menu. Select 'My Info' and use the same email for website login.


Still cannot login?

  • Make sure you're using the same email address you used during sign-up (search your inbox for "Welcome to Dinolingo" email.
  • Email Typos: In 1% of cases, there's a typo in the email entered during signup.
  • Need help? Please contact us here for your login issues.

WHAT ARE THE LOGIN ERROR MESSAGES:

  • "The email or password you've entered is incorrect, Please retry."
  • "Token has expired."
  • "User undefined."
  • "Email not found."
  • "Your session has expired."

Don't worry; we're here to help! To assist you better, please contact us here

With this information, we can swiftly locate your account and provide the necessary login details. Your satisfaction is our priority!


APP LOGIN ISSSUES

If you can successfully log into our website, you should be able to log into the app using the same email address and password as both platforms are designed to work seamlessly together. Again please check whether you have subscribed recent years or earlier.


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