Dinolingo Privacy Policy

Last update: April 22 2024

Welcome to Dinolingo. We are committed to providing educational, engaging, fun and safe online platforms for children and adults. Because Dinolingo is an online learning environment for young people, we take extra precautions for our learners under the age of 13. Dinolingo is focused on enhancing and exceeding compliance with the most up to date Data privacy laws.

This Privacy Policy is designed to help you understand how we collect, use and share your personal information and to assist you in exercising the privacy rights available to you. Dino Lingo Inc., a company registered at 30 Broad Street, 14th Floor #1454, New York, NY 10004, USA. Our Privacy Policy is in accordance with the U.S. Children’s Online Privacy Protection Act (“COPPA”), and outlines our practices regarding children’s personal information. For more information about COPPA and general tips about protecting children’s online privacy, please visit OnGuard Online We require our users and encourage our visitors to read through and understand our privacy policy. In this Privacy Policy, we may refer to Dinolingo as “Dinolingo,” “us,” or “we” or “site” or “apps” or “company” or “services”. We shall refer to users of the Site and Mobile apps as “You” or “User” or “Customer” or “Subscriber” or “Visitor”, “Member”. "Sub user" (aka: Student/child).

By providing us with your personal data when using the Services, you consent to the processing of your personal data as described in this Privacy Policy. Also by registering for a Dinolingo account, you hereby agree that you are over 18 years old and accept our Terms and Privacy Policy. If you do not agree to this Privacy Policy, please do not access or use the Services.

Information We Collect

Personal Information Collection:

We collect various types of information, including Personal Information, when you visit, register, subscribe, and log in to our website and app or use our Services and communicate with us. Here is a breakdown of the information we collect and its purpose:

Your first and last name: (User/adult) This information is used for setting up your payments.
Your email address: This is used for setting up your subscription access as well as for password recovery purposes.
Your location, language, and time zone: We use this information to develop and present more appropriate language services tailored to your preferences.
Child/sub user username or nickname: (Sub user) This information allows 'you' to monitor your child's progress within our platform. We do not request, store or transfer the first/last names, ages or email addresses of students, children, child users (sub users). Please do not send us this information.
Child/sub user age range: We use this information to develop and present more age-appropriate language services. We do not store the age of a child user.

Please note that we do not require or request the full name and or email addresses of the child (sub user). We have a strict policy of not processing or transferring any child user information into our systems. Our sole requirement is the parent's information, which is necessary to process your requests.

We are deeply committed to safeguarding your child's privacy and ensuring the utmost data security.

It's important to mention that Dinolingo only collects information about children or students directly from Parents, Teachers, or school administrators. If you choose to register for an account through your email or social media account, the information we obtain from these accounts depends on your settings and the privacy policies of these 3rd party platforms. We encourage you to review the terms and conditions of those policies to better understand their privacy practices.

At any time, parents can delete their child's data history from our system by cancelling their account. For more information on this or if you have additional questions, please email: administrator@dinolingo.com

Payment info:

When you buy a Dinolingo subscription, you will be asked to provide payment information including;

Payment card number
Security code
Expiry date
Zip code

We want to clarify that we do not store full credit card numbers. Our system only retains access to the last 4 digits of your credit card number. This limited information is solely used to facilitate the retrieval of your payment details when necessary. Your data security and privacy are paramount to us, and we have implemented these measures to ensure your protection.

Usage Info:

When you use Dinolingo services, you may generate learning data which we will collect and store;

Rewards: Such as dinosaurs, scores, stars
Reports: Test results, time tables, repeats, progress reports, bug reports
Usage: Clicks, Duration of time, Sessions
Technical: Browser, ip address, device, operation system, script errors, pages visited, referrer, url parameters, geography.

Communication Info:

We collect information when you contact us via;

E-mails
Contact forms or surveys
Help site
Forums, blogs, apps and our other areas of the Services to which you can post information and materials voluntarily.

Dinolingo requires a valid email address from all users and subscribers in order to use our Services. This email address is correlated with the account user name. We will use this email address to communicate that can be used to notify the User about our privacy practices, and to send the Subscriber communications about their account or about features of our Services, including periodic updates, progress reports, and for such other purposes as described in this Privacy Policy. We also may share your Personal Data with certain third parties without further notice to you.

COOKIES:

COOKIES:

What is a cookie?A cookie is a small piece of data that a website asks your browser to store on your computer or mobile device. The cookie allows the website to “remember” your actions or preferences over time.

How do we use cookies?

We use local storage technology instead of cookies to learn how you interact with our content and to improve your experience when using Dinolingo. For example, local storage remembers your email address, language, or preferences so that you do not have to repeatedly enter this information when you visit us. We also use local storage to help us determine your site language and time zone.

Third Parties

We use tools including but not limited to Google Analytics to better understand our website users. These tools use local storage to collect information from users; IP address, time of visit, pages visited, time spent on each page of the website, and type of operating system used. We use this information to manage and improve our Services. Please visit Google's Privacy Policy to learn how Google uses data when you use our Websites.We also integrate other third-party applications and tools into the Services to provide Users with a better experience. We also may share your Personal Data with certain third parties without further notice to you. These third-party providers may perform functions that help us operate the Services and that require the collection or processing of user data on our behalf and subject to our instructions, these providers include, but are not limited to, payment processing services (e.g., Stripe, Paypal), email providers (e.g., aws, mailchimp, sendgrid), and performance data solutions (e.g., Google Analytics).

Terms and Conditions

This Privacy Policy forms part of our Terms of Use, which are available at Terms of Use

Changes to Our Privacy Policy

Dinolingo retains the exclusive right to amend, adjust, or revise segments of this Privacy Policy at its sole discretion, without any obligation to provide prior notification. Your sustained use of Dinolingo’s online platforms subsequent to any modifications to the Privacy Policy indicates your assent to such changes.

Notifications

In the event of significant amendments to our Privacy Policy or Terms of Use, we will actively alert our users via a pop-up notification on our website, emphasizing the pertinent changes. For ease of access, direct links will be furnished, guiding users to the freshly updated Privacy Policy and Terms of Use for a thorough review.

In the event of a data breach involving personal information, Dinolingo will inform all affected parties, including parents and teachers, in the form of a pop-up on our website, outlining the nature of the breach and the actions the company has taken in response.

In the event of a data breach involving personal information, Dinolingo will inform all affected parties, including parents and teachers in the form of a pop-up on our website, outlining the nature of the breach and the actions the company has taken in response.

Contact Us

Please feel free to contact us if you have any questions about Dinolingo’s Privacy Policy or the information practices of our Services. You may contact us via email to info@dinolingo.com or send mail to:

Dino Lingo Inc. 30 Broad Street, 14th Floor #1454, New York, NY 10004, USA