Contact Us
Dear Valued Customer,
Our website and app are designed to offer a seamless self-service experience. Please refer to the most common questions below:
- 1. Cancel or Re-activate Subscriptions: Visit Manage Subscriptions.
- 2. I entered my email address but haven't received the access link: Read Manage Subscriptions.
- 3. Login Issues (Wrong Email or Password): Click here to report
- 4. Content issues: Click here to report
- 5. Technical and Device Issues: Click here to report
For further assistance, please explore the following options:
- Purchase a Gift subscription here
- Enter Gift recipient's info here
- Schools: Request a school quote here
- Schools: Contact administrator here
- Charter Schools: Subscriptions: Enter here
- Affiliate partnership: Contact us here
About Customer Support:
We are located in New York City and our office is closed on weekends. We do not have a phone support. We reply to most emails within 48 hours. In the interim, we encourage you to explore our comprehensive HELP SITE where you can access a hundreds of pages of additional information and resources.
Best regards,
Dinolingo Customer Support Team