CONTACT US

Please check our Help Center here. If you can't find your answer, please feel free to email us here. We no longer provide phone support. The best way to communicate us is via email. We apologize for the inconvenience. 

Our team is based in New York City and we generally answer all emails within the same day, however sometimes it may take longer. See below for the business hours. 

Managing subscriptions: 

Members, please e mail us and include the following 

1: Email address associated with your subscription. 

2: The subscription date

3: Language course. 

For technical issues: 

We request links or screenshots or a detailed explanation to help us see what you’re seeing.