Contact Us
About Dinolingo Customer Support:
We are located in New York City and our office is closed on weekends. We do not have a phone support but we reply to all requests and emails within 24 hours. In the interim, we encourage you to explore our comprehensive HELP SITE where you can access a hundreds of pages of additional information and resources.
Please contact Dinolingo using the forms below:
For Families
- How to Cancel: Visit Subscriptions and Billing
- Need Billing Assistance: Fill the form
- Can’t login; Wrong Email, Password: Click here
- Content issues: Click here to report
- Technical and Device Issues: Click here
- Purchase a Gift subscription here
- Enter Gift recipient’s info here
For Schools:
- Schools: Request a school quote here
- School plans vs Family plans Visit here.
- Schools: Contact administrator here
- Charter Schools, Family Subscriptions: Order here