Contact Us

  • We have hundreds of help articles that you may find useful, please search your question here
  • Our team is based in New York City. Our work hours are from Monday to Friday (9am-5pm EST). We do NOT have a phone support at this time, we answer most emails within the same day. 


NEW WEBSITE & OLD WEBSITE: 

Please note, recently we have released a new website which is totally separate from the old site.

Click here to login to the old site: wp.dinolingo.com/login/
Click here to login to the new site: dinolingo.com/auth/login

The mobile app for the old site is still available on the app store: Dinolingo Old
The mobile app for the new site will be released at the end of January. 

If you have a yearly subscription to the old website and want to switch to the new website, please email us. 

FAQ

NEW WEBSITE

If you have subscribed after December 22 2021, you have subscribed for the new website. 

Click here for FAQ (Adding users, changing settings, etc)

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OLD WEBSITE 

If you have subscribed before December 22 2021, you have subscribed for the old website. 

ADDING USERS:  

  • Add your children here (for parents)
  • Add your students here (for teachers)

MOBILE APP:  

  • How to use the Dinolingo app; here.  

BILLING, CANCELING:  

  • Cancel your website subscription here
  • Cancel your mobile app subscription here
  • Forgot about your subscription? Click here.

TECHNICAL ISSUES:

  • When contacting us please explain the problem in detail. Our website / app has over 100,000 files. Please include links, screenshots of the problem (add your account, your language course, page url, name, url etc).

ALL OTHER INQUIRIES:  

Search Help Center or CONTACT US here

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